Study for the CHRA Performance Management and Appraisal Test. Explore multiple choice questions with detailed explanations to ace your exam!

Multiple Choice

What is 360-degree feedback?

360-degree feedback gathers performance information from a variety of sources—peers, managers, direct reports, and often customers—plus the individual’s own self-assessment. This broad input creates a well-rounded view of how someone behaves and performs across different relationships and situations, helping identify strengths and development needs. It’s primarily used for development and growth, guiding personalized plans rather than relying on a single perspective. Feedback from customers only, HR only, or self-assessment only would provide a narrower picture, which is why collecting from multiple sources including self is the best way to assess performance.

360-degree feedback gathers performance information from a variety of sources—peers, managers, direct reports, and often customers—plus the individual’s own self-assessment. This broad input creates a well-rounded view of how someone behaves and performs across different relationships and situations, helping identify strengths and development needs. It’s primarily used for development and growth, guiding personalized plans rather than relying on a single perspective. Feedback from customers only, HR only, or self-assessment only would provide a narrower picture, which is why collecting from multiple sources including self is the best way to assess performance.