What is calibration in performance management?

Study for the CHRA Performance Management and Appraisal Test. Explore multiple choice questions with detailed explanations to ace your exam!

Calibration in performance management is the process used to make sure rating outcomes are consistent across teams and managers. In calibration sessions, HR and department leaders review the performance criteria, the standards for each rating, and the written justifications for each person’s score. The aim is to align interpretations of what counts as, for example, 'meets expectations' or 'exceeds expectations' so similar performance in different areas gets similar ratings. This helps prevent disparities caused by different manager norms or biases and ensures the ratings reflect the organization’s standards. It’s not about adjusting salaries, calibrating equipment, or timekeeping; those belong to compensation, maintenance, or time-tracking processes, respectively.