Which approach to performance appraisal assigns points or levels to predefined performance criteria?

• A. Work Standards Method
• B. Rating Scales Method
• C. Ranking Method
• D. 360-Degree Feedback Evaluation Method

Answer: (B)

The idea being tested is using a structured, numeric or level-based judgment for each specific performance area. That’s what the rating scales method does: a set of predefined criteria (like quality, accuracy, teamwork) is listed, and each criterion is scored on a scale (for example, 1 to 5 or poor to excellent). This assigns explicit points or levels to each aspect of performance, producing a quantitative summary that can be compared across employees and over time. Other approaches work differently: work standards compare outputs to fixed benchmarks, ranking orders employees from best to worst without per-criterion scoring, and 360-degree feedback gathers input from multiple sources and may include ratings but isn’t defined by assigning fixed scale points to predefined criteria.