Which statement describes a 360-degree feedback process?

• A. Feedback from multiple sources, including self.
• B. Feedback from a single supervisor.
• C. Feedback from customers.
• D. Feedback is optional.

Answer: (A)

360-degree feedback collects input from several different sources around an employee, giving a broader, more balanced view. This typically includes the employee’s own self-assessment plus feedback from peers, direct reports, supervisors, and sometimes customers. The goal is to surface patterns across perspectives, highlight strengths, and identify development needs that any single source might miss. That makes the statement describing feedback from multiple sources, including the employee, the best representation of the process. Narrow options—feedback from only one supervisor, feedback from customers alone, or making feedback optional—do not reflect the multi-source, developmental nature of 360-degree feedback.